Nobody should understand your product better than you as the product manager.
Amazing read!! Seyi has come through for me once again!
I have a question tho. How do you spot patterns across problems and not treat them in isolation? And can you give an example?
Glad you found it helpful 🙏🏾
So one thing that helps is looking less at the individual issue and more at the behavior around the issue over time.
For example, imagine:
every release touching a certain feature becomes stressful,
bugs around it keep resurfacing,
timelines around it are always unpredictable,
and support keeps escalating related complaints.
At that point, it’s probably no longer “random issues.” There’s likely a deeper technical issue that’s the cause.
Oh okay
That makes sense
I get it now
Amazing read!! Seyi has come through for me once again!
I have a question tho. How do you spot patterns across problems and not treat them in isolation? And can you give an example?
Glad you found it helpful 🙏🏾
So one thing that helps is looking less at the individual issue and more at the behavior around the issue over time.
For example, imagine:
every release touching a certain feature becomes stressful,
bugs around it keep resurfacing,
timelines around it are always unpredictable,
and support keeps escalating related complaints.
At that point, it’s probably no longer “random issues.” There’s likely a deeper technical issue that’s the cause.
Oh okay
That makes sense
I get it now